Hardware Replacement
See how legacy telecommunication hardware systems can be replaced.
Interactive Voice Response (IVR)
Problem
A leading national Interactive Voice Response platform wanted to simplify maintenance, enhance quality, and decrease hardware costs.
Interactive Voice Response // Hardware Replacement
Solution
Shoutpoint’s Interactive Voice Response API enabled our customer to recreate and enhance their IVR, dump their legacy hardware and transition their expansive multi-lingual audio and ‘text to speech’ database into the cloud.
Interactive Voice Response // Hardware Replacement
Result
Our customer substantially decreased their costs and can now offer new services to hundreds of millions of consumers across North America, representing more than 75,000 businesses.
Interactive Voice Response // Hardware Replacement
Are You Ready?
Create a remarkable communication experience.