Shoutpoint’s Telephone Survey gives you a fully featured platform to create, manage, and monitor both inbound and outbound surveys.
Don’t bother making hundreds or thousands of individual calls. Send your survey to your entire list with one simple call.
Do you need to get 1M calls out in an hour? No problem.
Leverage our proprietary algorithms to deliver your messages based on the medium and device.
Reserved capacity to deliver your survey, stat.
Decide to deliver based on speed vs. lowest cost.
Select and rout local numbers on the fly.
Create dialing policies to disallow DNC lists, wireless numbers, or any other blacklist you might have.
Create multivariable greetings and/or survey questions a-la ‘mail merge’.
Create audio files out of text, on the fly.
Stitch together your pre-recorded audio and combine it with TTS when necessary.
Add intelligence to your surveys by creating quotas, which will enable you to conduct surveys with much more efficiency and precision.
When you find that a survey participant fit a quota that has already been filled, gracefully end the survey.
Once you have filled a particular quota, automatically skip records based on the data in your list. For example, if you already have your male quotas filled, you would be able to skip the rest of the male records in your list.
Integrate SMS, voice and conferencing communications directly into your preferred software platforms and tools (ERP, CRM, SIS, etc.).
Leverage our suite of RESTful or SOAP APIs to build your application.
We created our own Call Control Markup Language (CCML) to give our customers unprecedented controls to manage their communication flow.
Get stats and insights on the success of your survey.
See how people are interacting with your survey, real time
Get the raw data logs including phone number, survey responses, connect times, error codes, etc.
See how a leading software survey provider grew their business by adding telephone survey to their offering.
Telephone Survey