Shoutpoint’s Conferencing API gives you tremendous controls to create, manage, monitor and fine-tune conferencing experiences.
Create conferences on the fly or schedule them for the future.
Assign user controls according to your preferences including everything from an admin to an observer.
Setup your own security preferences, anywhere from two factor authentication to PINless entry.
Create your own set of custom audio, including a welcome script, hold music and all other prompts that follow the lifecycle of the conference call.
If your servers go down, your conferences don’t have to.
You don’t have to wait for people to call in to the conference. Call them instead!
Enable people to dial in to the conference with or without a PIN.
Feed us an array of numbers to track down the conference participant, regardless if they are on the mobile, at home or at the office number.
Feed us an array of numbers that are pre-approved to join the conference, and we won’t ask for their PIN.
Tired of hearing someone’s dog barking in the background? Mute them.
Need to make sure that someone has hung up before talking about the next agenda item? Boot them.
Talking with a new lead about next steps? Transfer them to another agent.
Create a place for people to interact via text within the conference.
Integrate conferencing directly into your preferred software platforms and tools (ERP, CRM, SIS, etc.).
Leverage our suite of RESTful or SOAP APIs to build your application.
We created our own Call Control Markup Language (CCML) to give our customers unprecedented controls to manage their communication flow.
Get stats and insights on the success of your conferences.
See how people are interacting with your conferencing experience in real time.
Get the raw data logs including participants, phone numbers, connect times, meeting length, etc.
See how a simple idea to solve an internal communication problem turned into a revenue stream.
Conferencing