Shoutpoint APIs give you tremendous controls to create, manage, monitor and fine-tune your telephony testing.
Create, schedule and monitor automated test scrips to help uncover problems before your customers do.
Find out when your infrastructure starts to breakdown and where and when you need to increase capacity.
Setup ongoing tests to ensure that communications are up and running at all times.
Integrate IVR and Contact Center testing directly into your preferred software platforms and tools (ERP, CRM, SIS, etc.).
Leverage our suite of RESTful or SOAP APIs to build your application.
We created our own Call Control Markup Language (CCML) to give our customers unprecedented controls to manage their communication flow.
Get stats and insights on the performance of your communications systems.
Know when your systems are stressed and at risk of going down, real time
Get the raw data logs including connection times, delivery method, error codes, etc.
See how a leading call testing and monitoring company ditched their premise-based solutions and moved to the cloud.
Call Load Testing