Shoutpoint is a wholesale Voice over IP provider with the features and reliability to serve as a true PBX replacement.
Accept both local and toll-free inbound calls, worldwide.
over our high quality trunks.
Ready to handle any bursts you have in traffic, regardless of the time of day.
Select and rout both domestic and international local numbers on the fly.
Bring your own toll-free number or select a toll-free from our database.
Enable your numbers with E911 support.
Assign numbers to your communications gateway.
Create dialing policies to disallow DNC lists, wireless numbers, or any other blacklist you might have.
Create and maintain voice mail inboxes.
Create your own conferencing experience for your employees and customers, whether for collaboration or massive telephone events.
Enable your numbers with SMS to connect with your employees and/or customers.
Do you still need a Fax line? Seriously? We can do that for you.
See who is calling before you pick up.
Direct call traffic via the automated directory service, custom greetings, on hold music and off hours options.
Automatic call distributor, Automatic ring back, Call blocking, Call forwarding, Call park, Call pick-up, Call transfer, Call waiting, Camp-on, Do not disturb (DND) and Follow me.
Connect to your CRM to create and manage custom greetings for your customers and help for your employees.
Leverage our suite of RESTful or SOAP APIs to build applications to run over your trunks.
We created our own Call Control Markup Language (CCML) to give our customers unprecedented controls to manage their communication flow.
Get stats and insights on your call traffic.
Analyze the raw data on your inbound and outbound calls including agent ID, customer ID, phone number, start time, duration, hangup, etc.
Record telephone interactions on the fly, for quality control or legal purposes.
See how a broadcasting company took their communications global.
SIP Trunking