SIP Trunking

ORIGINATION + TERMINATION
Premium quality VoIP with a suite of telephony services that can utterly change the way you do business.

Features

Shoutpoint is a wholesale Voice over IP provider with the features and reliability to serve as a true PBX replacement.

Trunks

 

SIP Trunks

Origination

Accept both local and toll-free inbound calls, worldwide.

Termination

over our high quality trunks.

Scaleability

Ready to handle any bursts you have in traffic, regardless of the time of day.

Numbers

 

Local Numbers

Select and rout both domestic and international local numbers on the fly.

Toll-Free Numbers

Bring your own toll-free number or select a toll-free from our database.

E911 (Enhanced 911)

Enable your numbers with E911 support.

Phone Numbers

PBX Replacement

 

Feature-PBX

Direct Inward Dialing (DID)

Assign numbers to your communications gateway.

Compliance-based dialing

Create dialing policies to disallow DNC lists, wireless numbers, or any other blacklist you might have.

Voice Mail

Create and maintain voice mail inboxes.

Conferencing

Create your own conferencing experience for your employees and customers, whether for collaboration or massive telephone events.

SMS

Enable your numbers with SMS to connect with your employees and/or customers.

Fax

Do you still need a Fax line? Seriously? We can do that for you.

Caller ID

See who is calling before you pick up.

Interactive Voice Response

Direct call traffic via the automated directory service, custom greetings, on hold music and off hours options.

Controls

Automatic call distributor, Automatic ring back, Call blocking, Call forwarding, Call park, Call pick-up, Call transfer, Call waiting, Camp-on, Do not disturb (DND) and Follow me.

Integration

 

Integration Ready

Connect to your CRM to create and manage custom greetings for your customers and help for your employees.

Extensive APIs

Leverage our suite of RESTful or SOAP APIs to build applications to run over your trunks.

Call Control Markup Language

We created our own Call Control Markup Language (CCML) to give our customers unprecedented controls to manage their communication flow.

Integration

Reporting

 

Feature-Reporting

Analytics

Get stats and insights on your call traffic.

Call logging

Analyze the raw data on your inbound and outbound calls including agent ID, customer ID, phone number, start time, duration, hangup, etc.

Call recording

Record telephone interactions on the fly, for quality control or legal purposes.

Global Localization

See how a broadcasting company took their communications global.

SIP Trunking

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Are You Ready?
Create a remarkable communication experience.