Mass Notification

VOICE + SMS
Deliver timely, personalized messages to your customers and employees at massive scale.

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Features

The Shoutpoint platform and APIs give you tremendous controls to create, manage, monitor and fine-tune your communication experiences.

Delivery

 

Features-Delivery

Batch processing

Don’t bother making hundreds or thousands of individual calls. Send your notification to your entire list with one simple call.

Scalable capacity (CPS)

Do you need to get 1M calls out in an hour? No problem.

Advanced detection and delivery

Leverage our proprietary algorithms to deliver your messages based on the medium and device.

Prioritized delivery

Reserved capacity to deliver your messages, stat.

Intelligent routing

Decide to deliver based on speed vs. lowest cost.

Compliance-based dialing

Create dialing policies to disallow DNC lists, wireless numbers, or any other blacklist you might have.

Direct To Voicemail (D2V)

Deliver voicemail messages to mobile phones without ringing the recipient.

Numbers

 

Local Numbers

Select and route local numbers on the fly.

Long Code

Leverage local numbers to communicate with your audience.

Short Code

Bring your own short code or use one of ours.

Phone Numbers

Creation

 

SMS and Voice

Customized messages

Send multivariable messages a-la ‘mail merge’.

Text To Speech

Create audio files out of text, on the fly.

Multilingual

We support multiple languages.

No internet connection required

Don’t have access to the internet? You can create and initiate messages through a simple telephone menu.

Integration

 

Integration ready

Integrate SMS, voice and conferencing communications directly into your preferred software platforms and tools (ERP, CRM, SIS, etc.).

Extensive APIs

Leverage our suite of RESTful or SOAP APIs to build your application.

Call Control Markup Language

We created our own Call Control Markup Language (CCML) to give our customers unprecedented controls to manage their communication flow.

Integration

Reporting

 

Feature-Reporting

Analytics

Get stats and insights on the success of your campaigns.

Realtime reporting

See how people are interacting with your notifications, real time

Delivery logs

Get the raw data logs including confirmations, delivery method, user responses, error codes, etc.

Customer Relationship Management (CRM) Integration

See how a leading K-12 school information system used Shoutpoint to provide SMS and Voice Notifications to the families of more than 5 million students.
Mass Notification (SMS and Voice)

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Are You Ready?
Create a remarkable communication experience.